Returns & Exchanges

At Eddie Bauer, we stand behind the quality of our outdoor gear and apparel; if you are not satisfied with your purchase, you can return it for a full refund within 60 days of purchase with proof of purchase.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid UPS return shipping label provided at the end of the online return process.

• 3.
  Pack Your Items

  Securely pack the items in their original packaging if possible, ensuring all original tags are attached and the packing slip is included.

• 4.
  Drop Off and Track

  Drop off your package at any authorized UPS location and keep your tracking number to monitor your refund status.